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Effective September 8, 2020, New York launched their new Online CHAR500 system. You can no longer create new TY 2019 NY CHAR500s in our system. You can still create CHAR500s for tax years 2017 and 2018 and if you have an existing TY 2019 CHAR500 already in our system, you may complete it and electronically file it with New York. If you want to create a new TY 2019 CHAR5000 for New York, please open your browser to the NY charities efiling webpage at https://www.charitiesnys.com/e-file.html.

COVID-19 Update: Our system is fully operational and we are providing tech support, attaching signature forms and transmitting to the IRS and state partners. We are maintaining regular business hours, M-F, 9:00 am to 5:00 pm eastern time. Click for details on the status of our filing partners and changes to their filing deadlines. Updated May 5, 2020

  • Signature Forms are reviewed and attached to 990/990-EZ returns Monday through Friday during business hours (9:00 am to 5:00 pm eastern time). Please send your 8453-EO signature form only once. If it has not been attached within 24-hours (M-F only) then please send it again. Send your signed 8453-EO Signature Form by email to signatureforms@form990.org or by fax to 866-699-3916. If you send it by email, please include your EIN in the subject or body of the email.
  • If emailing our Technical Support staff with questions at support@form990.org, please include your EIN.
  • Always check your junk/spam folders for our incoming emails.
  • If you do not remember your password, you can reset it. We cannot send you your password. Here are the instructions to reset your password.
  • View our list of Common Tech Support Topics containing answers to your common Tech Support questions.
  • Technical Support hours are: M-F, 9:00 am to 5:00 pm (eastern time)

You have requested an option that requires you to login.

If you do not remember your Login ID: For Nonprofits, your Login ID is the EIN of your organization (without the dash) plus a sequential number starting with 01. So for EIN 00-1234567, the first Login ID created would be 00123456701, the second Login ID would be 00123456702, and so on.

Reset Password: If you know your Login ID, but do not remember your password, enter your Login ID below and click the 'Reset Password' button. The system will send a one-time password to the email address we have on file for you. When you log in you will be required to change your password.

Please enter your login ID and password:

Login ID
NOTE: Password is Case Sensitive

Reset my password. (Enter your Login ID above first)

NOTE: If you are a non-profit organization or a paid Tax Preparer, and you do not have a login ID and Password, please click the Request Login ID Button

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Last modified: October 8, 2020.