Frequently Asked Question (FAQ)
Frequently Asked Question (FAQ)
What is the status of the CHAR500 on your system?

Effective September 8, 2020, New York launched their new Online CHAR500 system. You can no longer create new TY 2019 (or later) NY CHAR500s in our system. You can still create CHAR500s for tax year 2018 and if you have an existing TY 2019 CHAR500 already in our system, you may complete it and electronically file it with New York. If you want to create a new TY 2019 (or later) CHAR500 for New York, please open your browser to the NY charities e-file page at

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Last modified: March 1, 2021.