Frequently Asked Question (FAQ)
Frequently Asked Question (FAQ)
What is the status of the 990 Online system regarding Covid-19


The 990 Online system is currently fully operational during the Coronavirus outbreak. We are providing Tech support, attaching signature forms and transmitting filings to the IRS and participating State offices (HI, MI and NY). We are maintaining regular business hours, M-F, 9:00 am to 5:00 pm (Eastern Time). We anticipate providing extended business hours during upcoming major Form 990 filing deadlines.

Status of our e-filing partners:

  • IRS: The IRS e-filing systems are up and operational. The IRS has told us they plan to keep their e-filing systems up during the Covid 19 outbreak.

  • State of Hawaii: The Hawaii Charitable system is up and running. Hawaii is currently retrieving and processing HI State filings on a modified schedule.

  • State of Michigan: The Michigan systems are up and running. Michigan is currently retrieving and processing MI State filings on their normal schedule (two to three times per week).

  • State of New York: The NY systems are up and running. New York’s retrieval and processing system is fully automated. NY CHAR500 Filings are generally processed within one business day of being transmitted

We will post additonal updates here as necessary. Please check back for updates.

Last updated 3/31/2020



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Last modified: February 7, 2020.