Frequently Asked Question (FAQ)
How do I delete or disable old Login IDs for people who are no longer associated with my organization If an individual is no longer with your organization, Tech Support can disable the user's Login ID on your account. Please send us the EIN of the organization and the name and/or Login ID of the person who has left, and we will disable their Login ID in the system. Once the Login ID has been disabled, it can no longer be used to access the system. Please note that Login IDs cannot be deleted - they can only be disabled. We need to keep the old Login IDs in the system for historical purposes so we can see who created and/or signed old filings.
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